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Each person has the right to a good life.
A good life is a fulfilling life.
For a person living with disability, life and experiences should be the same as, or close to, what everyone else in the community experiences. As workers we support this through what we say and do.
The training you are about to do is Anglicare’s Practice Framework for Disability Support Services.
This training will guide you in your day to day work.
There are 8 ways of working to learn about, these are called core practices. These outline how we provide the best support in the best way for the people we work with.
The 8 core practices come from key legislation, that is the laws governing disability support. You can click on the link to look these up if you want to know more.
In response to the Christian faith, Anglicare strives to achieve social justice and provide the opportunity for people in need to reach fullness of life.
We believe all people are to be treated justly, accorded dignity and respect and are to have their basic rights protected.
Where there is division and conflict, we should work to heal brokenness and reconcile differences.
Each person has the capacity to make and to bear the responsibility for choices and decisions about their life.
Those who provide and those who use services share a common humanity, calling forth compassion for each other’s distress and hope for each other’s future. Working with people in need demands a spirit of humility, free from blaming or judging.
Every person has the potential to live life abundantly.
We are committed to:
Please watch the video and think about what values are important to you?
It is important to get to know each person as an individual.
We do this by finding out how a person likes to communicate, finding out what things are important to them and what support they need stay healthy and safe.
Think about how you communicate. What are some other ways people might communicate?
Supporting a person to have a good day to day life means we focus on what is important to them. What one person likes will be different to another person. So, we support people to do activities that are meaningful them and have relationships that are meaningful to them.
As you watch this video think about the different activities people are involved in.
Think about what a good life looks like for you. How should it look for the people you support?
Supporting each person to have an even better life means they are involved in planning and decision making. We sometimes involve family and friends in this.
We support each person to make choices about what they want to do. We assist them to make their plans and review their plans when needed. Doing this helps a person to successfully take part in meaningful activities and social relationships, including lifestyle choices, work and interests, future goals and the right to take risks.
Supporting each person to have an even better life needs to be balanced. We will consider what is important to each person with what is important for each person. Then we can provide the support each person needs to stay healthy and safe.
Put simply, person-centred support is when the individual (and their family) are at the centre of all decisions relating to their health and wellbeing. It’s about focusing on the support the individual needs and wants rather than getting them to fit with a pre-designed support plan.
In an environment where people live together we are still able to take a person-centred approach and maintain individuality.
As support workers, we need to remember whose home we are in. Involve each person in group decisions or house meetings and share appropriate information. We need to look at the priorities of the day and coordinate each persons’ preferred routines and activities. This will mean being flexible with shift duties so that it reflects each persons’ choices. Thinking ahead and effectively managing time and resources is essential, so that everyone has the best possible day.
You can find out more about person-centred active support on Confluence.
The below video from Greystanes Disability Services highlights how person-centred active support can facilitate meaningful relationships and activities for people with multiple disabilities and high support needs.
How can you support a person-centred environment?
A productive team member is a person who shares the load and can be counted on. They communicate and listen, are willing to work with others and problem-solve to achieve good outcomes for clients.
Being positive and productive within a team situation helps everyone to have a good day.
Individual effort is important but it’s teamwork that makes the dream work. What can you do to contribute to a good team?
Anglicare values its staff. Each worker contributes to the success of the organisation.
What does a supportive workplace look like for you?
Mentoring is seen as sharing what we know, skills and experience, to help another person develop and grow. Coaching is helping with goals, the things a person wants to achieve to help them reach their full potential.
Coaching and mentoring helps staff and the people we support to grow and change.
How do you learn best?
Person centred principles guide how we manage our Disability Service.
This means Anglicare’s management is focused on the people we support and on delivering individual support that is excellent and professional. We match resources to get the best outcomes for people. Anglicare is also accountable for managing resources.
Thank you for taking part in Anglicare’s Practice Framework Training. Please complete the short quiz below to finish the training.
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